How banks and credit unions can improve CX: Key initiatives and what to focus on

How a new focus on digital experiences is shaping consumer banking

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If there is a silver lining to the pandemic, it has been the way banks and credit unions accelerated their digital transformation plans to deliver a better digital experience to their customers.

However, North America still has a long way to go if it wants to match what is available in other countries.

Check out this webcast for tips on creating a consolidated customer journey across any digital screen, the importance of a dynamic and personalized mobile experience, and the challenges financial organizations should be aware of along the way.

Vendor:
Evolv
Premiered:
Jan 26, 2021
Format:
Multimedia
Type:
Webcast
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