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Frost & Sullivan rated Avaya as the 2020 Leader for Growth, Innovation & Leadership in workplace optimization thanks to their modern approach that includes AI-infused bots, predictive routing, and agent guidance.

Read on to learn how Avaya’s comprehensive approach to workforce engagement sets it apart from the pack and empowers customers with the ability to deliver a best of class, end-to-end, customer engagement strategy

Vendor:

Avaya

Posted:

Apr 2, 2021

Published:

Jul 2, 2020

Format:

HTML

Type:

Resource