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Selecting the right managed security service provider (MSSP) partner is a difficult task.
The latest IDC Brand Perceptions Study of MSSPs in Canada, 2021 captures the insights and buying criteria from real customers used when selecting their MSSP and how they measured up against that criteria. Key highlights include:
- The top 3 buying criteria are incident response, security staff responsiveness & network monitoring
- End users prefer providers who can offer security bundles instead of point services
- Management of threat prevention controls are crucial in the MSSP service portfolio but no longer are the market differentiators
Read on to unlock the full IDC report.