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Enterprise IT is complicated, especially as current market realities demand rapid operational shifts.

However, many of the complications are not a result of the complexity of the technology. Instead, out of sync management approaches can interrupt optimization efforts and put business health at risk.

In this white paper, explore the Common Service Data Model (CSDM) approach, a CMDB-based framework for creating a common service model across all IT management domains – helping IT run complex operations across multiple lines of business. Open now to learn more about:

• The nuts and bolts of CSDM
• Why now is the time for CSDM
• CSDM service models
• And more.

Vendor:

ServiceNow

Posted:

Jun 28, 2021

Published:

Mar 25, 2021

Format:

PDF

Type:

White Paper