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ITSM must compete for budgets in the same way that other hardware and software investments do, but with more employees working remotely, how can that budget provide more value?
The answer to that question is a bit hazy, and has many businesses rethinking their ITSM strategies from an ROI, payback and value perspective.
This e-book offers up 7 scenarios where there are opportunities for flipping the switch on your ITSM strategies and getting value back. Open now to get started:
- Implementing minor workflow changes
- Changing up the management of ITSM tools
- Expanding your ITSM tool to other lines of business
- And more.