Transforming a government website into self-service powerhouse
Transforming Government Website Into Self-Service Powerhouse
Singapore is a global financial hub with a multicultural population of 5.7 million. Its Ministry of Manpower (MOM) is the government agency dedicated to supporting a productive workforce and progressive workplaces for Singaporeans to have better jobs and secure retirement.
The MOM website provides answers to their questions, ranging from work pass application procedures to policies on workforce and workplaces. With more than 84 million page views and 28 million visits a year, it’s one of Singapore’s busiest government websites.
Read this case study to learn more.