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With Sitecore Xp, Bank Central Asia Revamps Its Website To Provide Rich, Personalized Experiences For Customers.

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Established in 1957, Bank Central Asia (BCA) delivers the best financial services in Indonesia.

To provide the right services for its customers, BCA sought to create a seamless customer journey across all channels. This would require marrying the channels, with a specific focus on integrating the data from each.

In partnership with Sitecore, BCA created a website that functions as a one-stop digital boutique for its customers and integrated their customer journey and databases.

Download this case study to see how BCA achieved an increased revenue of US$1 million, attracted over 300,000 unique visitors to its landing page, and improved the quality of data gathered.

Vendor:
Sitecore
Posted:
Jun 23, 2021
Published:
Mar 25, 2021
Format:
PDF
Type:
Case Study

This resource is no longer available.