Hospitality: 1-minute identity verification
To Register And Verify A Customer’S Identity
Sidehide is a service offering users a seamless hotel booking and check-in experience; “one-click hotels”, as they call it. They’d faced an issue: Manually verifying identity at check-in took a lot of time.
When arriving at a hotel, a guest would hand over their passport to front-desk staff, who would then go into another room and scan documents. This was followed by a long wait before they could go to their rooms.
The reasons for this process where twofold:
- Fraud prevention; and
- Regulatory compliance
View this case study to learn how Sidehide shortened the process to just one minute with the help of Onfido’s identity platform.