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Whether the COVID-19 crisis leads to an economic downturn or not, you need to start preparing your contact center for the future.

Don’t wait for mandatory budget cuts to optimize your customer service operations. Learn how to enhance flexibility, spend wisely, and keep customer connections strong with these 12 steps.

Download the eBook to learn more, and review findings from Harvard Business Review’s recent research.

Vendor:

Freshworks

Posted:

Apr 1, 2021

Published:

Mar 18, 2021

Format:

PDF

Type:

eBook