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Choosing the right customer service software is an organization-wide endeavor, one that needs input from IT teams, contact center mangers, and business leaders.

Luckily, this Buyers’ Guide for Customer Service Software can help. This guide defines the key principles behind the software purchase decision—and addressing the needs of each stakeholder involved.

Download the guide here for safekeeping.

Vendor:

Freshworks

Posted:

Aug 27, 2021

Published:

Mar 17, 2021

Format:

PDF

Type:

White Paper