Network performance monitoring from AppNeta ensures seamless CX

Genesys & AppNeta: Ensuring seamless contact center experiences

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To ensure customer experience and call center company, Genesys, could provide customers with the best performance possible from the onset, they tapped AppNeta to be their platform’s network performance monitoring solution.

Check out this case study to see how AppNeta helps Genesys get the network visibility they need to delivery top-notch, always-on customer service.

Vendor:
AppNeta
Posted:
Jul 21, 2021
Published:
Mar 16, 2021
Format:
PDF
Type:
Case Study
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