This resource is no longer available
Is your organization searching for a way to get a unified view into your entire cloud communications infrastructure?
NWN’s Experience Management Platform strives to help you through advanced analytics, reporting, a customer success center and proactive alerting. Plus, its Intelligent Virtual Agent, powered by AI, can automate communications.
For example, government organizations distributing the COVID-19 vaccine have utilized this platform to automate:
- Outbound information campaigns (SMS/voice/email)
- FAQs
- Appointment scheduling and administration
- Account lookup
- And more
Click this brief to learn more about the prospective value of NWN’s Experience Management.
- Vendor:
- NWN Corporation
- Posted:
- Aug 20, 2021
- Published:
- Mar 1, 2021
- Format:
- Type:
- Resource
