Automate communications processes with experience management

Vaccine Distribution Solutions from NWN

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Is your organization searching for a way to get a unified view into your entire cloud communications infrastructure?

NWN’s Experience Management Platform strives to help you through advanced analytics, reporting, a customer success center and proactive alerting. Plus, its Intelligent Virtual Agent, powered by AI, can automate communications.

For example, government organizations distributing the COVID-19 vaccine have utilized this platform to automate:

  • Outbound information campaigns (SMS/voice/email)
  • FAQs
  • Appointment scheduling and administration
  • Account lookup
  • And more

 

Click this brief to learn more about the prospective value of NWN’s Experience Management.

Vendor:
NWN Corporation
Posted:
Mar 15, 2021
Published:
Mar 1, 2021
Format:
PDF
Type:
Resource

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