Automate communications processes with experience management
Vaccine Distribution Solutions from NWN
Is your organization searching for a way to get a unified view into your entire cloud communications infrastructure?
NWN’s Experience Management Platform strives to help you through advanced analytics, reporting, a customer success center and proactive alerting. Plus, its Intelligent Virtual Agent, powered by AI, can automate communications.
For example, government organizations distributing the COVID-19 vaccine have utilized this platform to automate:
- Outbound information campaigns (SMS/voice/email)
- Appointment scheduling and administration
- Account lookup
- And more
Click this brief to learn more about the prospective value of NWN’s Experience Management.