Survey results: How customer attitudes towards eCommerce have changed

A Retailers Guide to Digital Customer Experience What Customers Want

Cover

eCommerce has played an essential role in setting the stage for a return to a new normal.

In order to gauge how consumer attitudes have changed amid this shift, Infobip commissioned a survey of over 10,000 customers and their feelings on:

  • Security
  • Personalization and engagement
  • Customer service
  • And more

Explore their findings in this eBook.

Vendor:
Infobip
Posted:
Nov 18, 2021
Published:
Mar 2, 2021
Format:
PDF
Type:
eBook
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