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According to Gartner, the implementation of artificial intelligence (AI) has grown by 270% in enterprises over the past four years.

Despite this growth, there is still considerable confusion about what AI actually is, particularly around what it can do for the contact center.

Download this eBook for an overview of AI in relation to the contact center, with insight on:

  • Why it’s important to the contact center
  • How to implement it in 3 steps
  • Potential benefits
  • And more
Vendor:
Talkdesk
Posted:
Mar 15, 2021
Published:
Mar 1, 2021
Format:
PDF
Type:
White Paper

This resource is no longer available.