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The customer voice is crucial for providing insights into how vendors and their ITSM products meet user expectation. Research shows that customers are looking for 3 things:

  • Business value
  • Usability and intuitiveness
  • And a strong emotional footprint

In this report from SoftwareReviews, take a look at ITSM platforms that meet those criteria, as well as a checklist of key differentiators to look for when considering an ITSM platform for your organization. Open now to get started.

Vendor:
TeamDynamix
Posted:
Jan 11, 2022
Published:
Feb 19, 2021
Format:
PDF
Type:
White Paper

This resource is no longer available.