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Financial institutions work with people, sell products, provide services—and must invariably deal with customer complaints and allegations.
As regulations tighten and customer expectations rise, many organizations have decided to adopt a complaint management solution, like Deloitte’s. Learn about Deloitte’s offering, and how it utilizes ServiceNow’s CSM to enable features like:
- Knowledge Management
- Virtual Agent Natural Language Understanding
- And more
- Vendor:
- ServiceNow
- Posted:
- Mar 15, 2021
- Published:
- Feb 19, 2021
- Format:
- Type:
- eBook
