How to capture and archive text message confidentiality
Public Sector Guide to Text Messaging Policy and Retention
Most public sector organizations aren’t giving text messages the same level of archiving attention as other forms of digital records.
This is a huge problem because it can open your organization up to serious risks when facing an open records request, an investigation, an e-discovery event, or litigation.
Don’t worry though, there are proactive steps you can take now to avoid future risk.
Check out this white paper to learn archiving best practices that put policies, procedures, employee training, and records management technology in place to reduce text communications risk.