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Customer loyalty and retention are not the sameā€”but they are inextricably linked.

Loyalty is about the emotional relationship with a customer, while retention focuses on quantifying those relationships.

Learn more about the differences between customer loyalty and retention, and get tips on mastering these initiatives, in this webinar.

Vendor:
Alchemer
Premiered:
Feb 17, 2021
Format:
Multimedia
Type:
Webcast

This resource is no longer available.