5 steps to becoming customer-centric
Becoming customer-centric is a major goal of many organizations today. But what exactly does that look like?
It starts with creating a customer-advisory board, deploying Voice of the Customer (VoC) software, or taking other actions to collect and analyze customer feedback—that can then be used to fine-tune your strategy.
Download this eGuide to explore the 5 steps that can help you become a customer-centric organization.