Seeking a better understanding of the actual costs and benefits associated with a cloud based CEM system, industry analysts recently conducted a total cost of ownership survey aimed at getting answers.

Targeting Service Providers for responses, the survey ended up unearthing some interesting—and actionable—findings.

Dive further into the results to learn how CSPs and ISPs are using CEM systems to:

• Reduce churn rates by 30%
• Increase ARPUs by $10 to $15
• Accelerate development timelines by 67%
• And more

Vendor:

Plume

Posted:

May 24, 2021

Published:

Feb 3, 2021

Format:

PDF

Type:

Research Content