Case study: One point of sale company’s journey to better service management
Case study Toast
Toast, a point of sale company, had pieced together various tools to support their agile, ITSM and DevOps practices to ensure they could deliver for their customers.
However, as the company scaled up it became harder to keep track of everything and collaborate.
Open up this case study to see how one leading service management vendor was able to help Toast gain more visibility into their team’s work, resolve bottlenecks in their processes and accelerate incident resolution times and learn how you can do the same in your organization.