How a speech to text solution is improving police call center responses

Lancashire Constabulary, HPE Pointnext Services Find Untapped Insights in Audio Data

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For fields like law enforcement, the stakes are high when it comes to contact centre response and anything that can improve the experience can potentially save lives and catch criminals.

Access this case study to see how Lancashire Constabulary engaged HPE Pointnext Services to help the police gain insight into emergency and non-emergency calls to improve efficiency and effectiveness in serving the public.

Brought to you by HPE and Intel®.

Vendor:
HPE and Intel®
Posted:
Apr 28, 2021
Published:
Jan 25, 2021
Format:
PDF
Type:
Case Study
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