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Reinventing your platform to update your company’s digital presence can be essential—but that doesn’t make it easy.

For Kroger, improving their digital presence meant dealing with teams speaking in different languages, making long resolution times and inadequate problem spotting a major issue.

In this video, learn how Kroger turned it all around, consolidating 16 tools into one and creating a common language between teams. Watch the video here for details.

Vendor:

Dynatrace

Premiered:

Jan 28, 2021