This resource is no longer available

The pandemic has served as a catalyst for contact center leaders across the globe, helping them recognize the importance in properly identifying and developing agents.

Amid this shift, organizations are also realizing the advantages of using tools like AI to assist in the hiring process.

Get expert insight on how AI is—and will continue to—impact employee hiring, engagement and retention in this paper.

Vendor:

Emmersion Learning

Posted:

Feb 8, 2021

Published:

Jan 13, 2021

Format:

PDF

Type:

White Paper