Expert Insights: Using Chatbots in Customer Service

Expert Insights: Using Chatbots in Customer Service

Cover

Developing an effective chatbot strategy is a complex process that requires some careful planning - but, if you can get it right, the rewards can be substantial.

Take a minute to answer a few questions on your CX pain points and receive immediate access to our new eBook, Expert Insights: Using Chatbots in Customer Service. Highlights inside include:

  • 5 ways a chatbot can help your contact center
  • Best practices for creating chatbot scripts
  • Chatbot evaluation metrics you should use to measure performance

Unlock all this and more by taking our quick Customer Experience survey now!

Vendor:
TechTarget
Posted:
Aug 13, 2021
Published:
Apr 2, 2021
Format:
HTML
Type:
Resource
Already a Bitpipe member? Log in here

Download this Resource!