This resource is no longer available
As Forrester says, excellent customer service is easy to talk about, hard to deliver. Luckily, you can stand on the shoulders of giants, or, as we call them, early adopters.
Use this updated Forrester guide, the Contact Centers for Customer Service Playbook, to choose the right customer service solution—and deliver that solution successfully, too.
Download the guide here for safe-keeping.
- Vendor:
- Zendesk - SING
- Posted:
- Feb 8, 2021
- Published:
- Dec 28, 2020
- Format:
- Type:
- Analyst Report