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How to best deliver customer-centric agility

How to best deliver customer-centric agility

CX Champions: How CX Leaders Who Raise Their Game Are Driving Business Success

In this ESG study, commissioned by Zendesk, researchers sought to understand whether, and to what degree, an organization’s adoption of customer service and support best practices leads to improved outcomes in areas across the organization.

Explore the key findings—and how to apply them to your customer experience strategies—here.

Vendor:: Zendesk - SING
Posted:: 28 Dec 2020
Published:: 28 Dec 2020
Format:: PDF
Length:: 24 Page(s)
Type:: Analyst Report
Language:: English

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