Examining the impact of hold music on customer experience

Contact Centers Moving Toward Streaming MOH Service

Cover

In the quest for improved customer satisfaction, contact center managers are leaving no stone unturned, including the hold music.

Read this white paper to explore an enterprise music on hold (EMOH) solution by Easy On Hold, and how it can help you:

  • Improve customer satisfaction
  • Increase cross-selling opportunities
  • Deliver more targeted information
  • And more
Vendor:
Easy On Hold
Posted:
22 Dec 2020
Published:
22 Dec 2020
Format:
PDF
Length:
13 Page(s)
Type:
White Paper
Language:
English
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