Telephony for Teams: Microsoft calling plans vs. Direct routing
Evaluating Enterprise Telephony for Microsoft Teams
Microsoft Teams has served hundreds of millions of customers for the past 9 months, but one feature that is not immediately included in Teams is telephony.
This could be considered a problem, as calling is still one of the most popular communication tools used by businesses around the world. There are, however, two options for adding telephony to teams – Microsoft calling plans and direct routing.
In this white paper, take a comprehensive look at both to see which one is right for your business.