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Simply put, outbound communications are another opportunity for your business to win over a customer, beyond a sales or collection call.

By proactively engaging customers with outbound technology, agents can generate leads, upsell, cross-sell, recruit, complete market research, fundraise, cold-call, and more. It’s a low-cost, high-reward solution that helps businesses stand out against the competition.

Use this resource as your go-to guide for using an outbound contact center solution.

Vendor:

RingCentral

Posted:

Nov 18, 2021

Published:

Dec 15, 2020

Format:

PDF

Type:

White Paper