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A Texan bank with 27 locations had a few specific goals in mind: Offer a wider communication window to reach customers, improve satisfaction, save user time, increase productivity and retire legacy PBX hardware & supporting infrastructure while gaining team messaging & video conferencing.
In this case study, discover how RingCentral was able to help this bank reach their goals, and:
- Eliminate hardware & carrier costs
- Save time previously allotted to PBX outages
- And more