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According to Forrester, the percentage of employees working from home globally increased exponentially in just a matter of weeks from an estimated 5% last year to a high of 60%.
This prompted a study that brought up two main questions: How are employees managing this abrupt change? And what are organizations doing to support employees as they adapt?
This report from Forrester outlines key findings of the study, as well as some recommendations for workplace management strategies and practices going into the future of a hybrid workforce.