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Happy employees are good for business. In fact, research has shown happy employees are 20% more productive than unhappy employees. Given these results, it is no surprise that organizations are focused on doing what they can to increase employee satisfaction and happiness at work.
Enterprise service management (ESM) systems can help, making it easier for employees to access and consume services from IT and, more recently, HR. But if these systems don’t include workplace services capabilities, they’re only addressing part of the issue.
Download this white paper to explore workplace services’ increasingly important role in employee happiness, as well as 4 steps that can help you get started with them.