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Nearly 1 in 5 retailers have managed to keep their support teams agile, according to our Benchmark data, even as customer volume has gone up. How? Customer self-service.

Read this article to see how agile retailers are reimagining support as tickets reach record highs with self-service.

Vendor:

Zendesk

Posted:

Feb 8, 2021

Published:

Nov 24, 2020

Format:

HTML

Type:

Resource