This resource is no longer available

Agility starts with self-service

Cover

In periods of volatility, regular updates to the content in your help center can help answer common questions to your support team without the need for an agent to get involved.

Companies that have kept resolution times stable during this period have relied heavily on their help centers, either adding new content or dedicating more resources to the effort. Now, those who don’t have it are getting it.

Learn how agility starts with self-service in this SearchSoftwareQuality.com article.

Vendor:
Zendesk
Posted:
23 Nov 2020
Published:
23 Nov 2020
Format:
HTML
Type:
Resource
Language:
English

This resource is no longer available.