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After all of 2020, one thing is certain: unpredictability is here to stay—at least for now.

To continue to provide top-notch support, even amid constant change, teams must focus on building flexibility into their workflows so they can scale their support operations to meet the needs of their customers and their agents.

Learn how to build an Agile support team to ensure this flexibility here, in this SearchSoftwareQuality’s article.

Vendor:

Zendesk

Posted:

Feb 8, 2021

Published:

Nov 20, 2020

Format:

HTML

Type:

Resource Center