Research report: Closing the customer support gap

The CX Reality Check

Cover

There’s a significant gap between the support businesses think they’re delivering and the support customers are experiencing.

In fact, nearly 1 in 3 businesses have lost customers in the past six months due to poor support.

Download this report for an in-depth look at the customer service gap, and recommendations for improving your strategy, according to experts from Dimensional Research.

Vendor:
[24]7.ai
Posted:
20 Nov 2020
Published:
20 Nov 2020
Format:
PDF
Length:
10 Page(s)
Type:
Research Content
Language:
English
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