How 6 companies increased CSAT by 35% using 8x8 SMS APIs

How 6 Companies are Increasing CSAT and Security using 8x8 SMS APIs

Cover

Mangan.ph is an online food delivery service, based in Angeles City – the culinary capital of the Philippines.

To help improve overall experience, the company wanted to implement SMS messaging for customers to confirm and track their orders.

Read this case study to see how Mangan.ph was able to achieve their goals and improve customer satisfaction by 35% with 8x8’s SMS API.

Vendor:
8x8, Inc.
Posted:
16 Nov 2020
Published:
16 Nov 2020
Format:
PDF
Length:
9 Page(s)
Type:
eBook
Language:
English
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