This resource is no longer available
In the hotel business, fielding client queries as soon as possible can be the difference between securing a reservation and not losing a customer.
For Barcelona based hotel group Hotusa Group, this meant maintaining a maximum 3 second response time when talking to customers.
Access this case study to learn about NTT Ltd.’s management of SAP on Azure, a solution that increases capacity while reduces system outages, giving organizations the flexibility and scalability they require to manage client queries.