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The COVID-19 pandemic quickly exposed gaps in healthcare systems across the country, bringing disconnected processes and unsustainable business models into the spotlight.
In order to save lives, healthcare orgs were tasked with adapting to the new reality—and here’s how they did it.
Inside this article, read through real-world stories from healthcare organizations about how they used technology like AI chatbots, virtual agents, and more to augment their telemedicine capabilities—and keep up with the heightened demands of COVID-19.