Connect bank operations from front to back with ServiceNow

Connect bank operations from front to back

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At first blush, 20 minutes doesn't seem like all that much time. But if the context is a banking customer seeking information and a fix for a payment made to the wrong person, 20 minutes can seem inexcusably long.

Unfortunately, for most banks and financial services companies, it takes at least 20 minutes to pinpoint and gather information customers seek about an outstanding payment.

Download this white paper to learn how FSIs can connect their front and back end processes—to accelerate problem resolution and ultimately provide a top-notch CX—with help of ServiceNow and their service management solution.

Vendor:
ServiceNow
Posted:
16 Nov 2020
Published:
16 Nov 2020
Format:
PDF
Length:
6 Page(s)
Type:
White Paper
Language:
English
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