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Manufacturers Explore New Service Business Models: Deliver Enhanced Customer Value Through Servitization

Cover

Old service business models no longer suffice as customers demand better visibility, enhanced experiences, and quality support.

Manufacturers must deliver new services to meet the demands of the experience economy.

In this IDC white paper, analysts discuss new service business models and how they can help deliver enhance customer value through servitization.

Vendor:
ServiceNow
Posted:
May 10, 2021
Published:
Nov 16, 2020
Format:
PDF
Type:
Analyst Report

This resource is no longer available.