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The CMDB is the heartbeat of an organisation's IT department. It’s a rich database of the assets or configuration items (CIs) that underpin an organisation’s IT services. A good CMDB gives organisations a holistic view of what’s making up the business services offered to customers. Moreover, implementing a CMDB gives organisations a comprehensive ‘map’ of their entire IT infrastructure, helping them to keep track of endpoint devices.

Watch FlyForm CEO Phil Davies and Senior Technical Consultant Steven Williams break down the nuances of a CMDB and how implementing and nurturing a CMDB is crucial to optimising an organisation's operations.

Vendor:
ServiceNow
Premiered:
Nov 6, 2020
Format:
Multimedia
Type:
Webcast

This resource is no longer available.