Booking.com’s path to resilience in the new normal
Find your path to resilience in the new normal

Booking.com started from a messy place; +50 important excel sheets, across several departments. This became way too much to manage, especially in a progressively, quick changing, fast-growing company like Booking.com - more puzzle pieces were being added - they needed a way out - ServiceNow helped organise their puzzle pieces while they built towards the image on the front of the box.