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The fully remote workforce is the “new normal” for almost every organization today – and teams everywhere are making strides to adapt in the face of disruption and uncertainty.
For the IT help desk, going remote has caused some critical issues to bubble to the surface: complex home environments, new vulnerabilities, business continuity concerns, and more.
Fortunately, this guide counts down 4 steps that support teams can follow to successfully navigate the WFH reality. Here are 2 now:
- Step 1: Overcome early challenges
- Step 2: Support uncharted employee needs
Learn more about each of these steps, and uncover the rest, by reading on now.