Covid-19: An Infographic - 3 Immediate Actions for CIOs
Many organisations already engage customers over digital platforms, such as branded sites and apps, online marketplaces and social media. But offline face-to-face engagement still plays a big role. Workplace collaboration, video conferencing and live streaming solutions can serve various customer engagement and selling scenarios. Organisations should also enable customers to use self-service via online, mobile, social, kiosk and interactive voice response (IVR) channels... Download now to read more!