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Ensuring a successful ITSM tool journey is a complex process—from selection, through implementation, to use and improvement. But it’s also an essential part of most IT organizations’ paths to ITSM maturity.
This 30-page eBook explores the “A to Z” of ITSM software implementation, with actionable tips on:
- Selecting your new tool
- Developing a relationship with your ITSM vendor
- Communicating & documenting your plan
- And more
Grab your copy to get started.