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While scrambling to keep up with accelerating rates of change, many enterprises have struggled when cobbling together integrated and siloed automation capabilities.
So how can firms achieve their automation ambitions while maintaining a high standard of quality and long-term agility?
Read this Forrester analyst report to view the results of two 450-person decision maker and business contributor surveys that evaluated the emerging trends, strategies, and organizational lessons learned about IT automation, including 3 key findings.