UK contact center vertical market report: Retail & distribution

UK Contact Centre Verticals: Retail & Distribution

Cover

“UK Contact Centre Verticals: Retail & Distribution” looks at the structure, growth, technology, HR and commercial issues found in contact centers within the UK retail & distribution sector.

It contains data from multiple large-scale surveys of hundreds of contact centers carried out by ContactBabel since 2010, and is the definitive study of this vertical market’s customer operations.

Download your copy to explore the findings.

Vendor:
Genesys
Posted:
14 Oct 2020
Published:
14 Oct 2020
Format:
PDF
Length:
31 Page(s)
Type:
Research Content
Language:
English
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