How IT can directly improve the customer experience

Customer Experience, the New Challenge of Smart Monitoring

Cover

To put it simply, IT forms the foundation of almost all modern business. Analytics, communication, purchasing decisions; the list of essential processes that rely on IT structures and support to run is nearly endless.

But IT departments have to choose what they focus on—after all, there’s only so many things one can do in a day.

Read this white paper to know how innovative businesses are now positioning the customer experience as the main goal of IT; and see how monitoring plays into this shift of IT priorities.

Vendor:
Centreon Software Systems
Posted:
21 Sep 2020
Published:
21 Sep 2020
Format:
PDF
Type:
White Paper
Language:
English
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